4928 Privacy Policy — How We Protect Your Data
This Privacy Policy explains how 4928 collects, uses, stores, and protects the personal information of Malaysian users. By using our platform, you agree to the practices described in this document.
Effective date: January 2026. This policy is subject to amendment from time to time.
1 Types of Information We Collect
When you register or use the 4928 platform, we collect certain categories of information to ensure our services run smoothly and securely for all users.
Full name, date of birth, email address, phone number, and identity verification documents submitted during registration or the account verification process.
Transaction details in MYR (RM), deposit and withdrawal records, and information related to digital wallets such as Boost or Touch 'n Go used on the platform.
Device type, operating system, web browser used, IP address, general location based on IP, and technical data relating to your use of the app or website.
Records of gaming activity, pages visited, session duration, game preferences, and interactions with platform features — all used to help us continually improve our services.
2 How Your Information Is Used
4928 uses collected data solely for legitimate platform operations and to enhance the user experience. We do not sell or rent your personal data to third parties for marketing purposes.
The primary purposes for which we use data include:
- Account Management — to process user registration, identity verification, and account maintenance;
- Transaction processing — verifying MYR deposits and withdrawals, and tracking transaction history;
- Platform Security — detecting suspicious activity, preventing fraud, and protecting the integrity of our systems;
- Customer support — processing enquiries, complaints, and technical support requests;
- Service Improvement — analysing usage patterns to improve platform navigation, performance, and content;
- Communications — sending account-related notifications, policy updates, or relevant promotions.
4 Data Storage & Security Measures
Data Retention
Active account data is retained for the duration your account remains active, plus any additional period required to comply with legal obligations or resolve any outstanding disputes. Once an account is permanently closed and there are no pending issues, personal data that is no longer needed will be deleted or anonymised within a reasonable timeframe.
Data Protection Measures
4928 implements a range of technical and organisational measures to protect users' personal data:
- SSL Encryption — all communications between your device and our servers are encrypted;
- Access Controls — only authorised staff may access user data, and solely for legitimate purposes;
- Continuous Monitoring — our systems monitor for unusual activity to detect and prevent unauthorised access;
- Two-factor authentication — available to users who want to add an extra layer of security to their account.
5 Data Sharing & User Rights
Third-Party Data Sharing
4928 does not share users' personal information with third parties for marketing or commercial purposes. However, in certain situations, data may be shared with:
- Payment Processing Providers — to facilitate secure MYR transactions;
- Legal Authorities — when required by law or a valid court order;
- Technical service partners — who assist with platform operations under strict confidentiality agreements.
All third parties who receive user data are required to protect that information in accordance with security standards equivalent to those practised by 4928.
Your Rights as a User
Users of the 4928 platform have the following rights regarding their personal data:
- Right of Access — you may request a copy of the personal data we hold about you;
- Right to Rectification — you may request corrections to any inaccurate or incomplete information via your account settings or by contacting our support team;
- Right to Erasure — you may request the deletion of your personal data under certain circumstances, subject to applicable legal requirements;
- Right to Object — you may object to the processing of your data in certain situations unrelated to core operational requirements.
6 Policy Updates & How to Contact Us
4928 reserves the right to update or amend this Privacy Policy at any time. Any changes will take effect once the latest version is published on this page, and the effective date will be updated accordingly.
We encourage users to check this page periodically to stay informed of 4928's current privacy practices. Continued use of the platform after any changes are published will be considered acceptance of the revised policy.
If you have any questions about this Privacy Policy, wish to submit a request regarding your personal data, or have concerns about how your information is handled, please contact us at:
Email: [email protected]
You may also refer to the FAQ us for answers to frequently asked questions about your account, privacy, and data security on the 4928 platform.
Your Data is Safe with 4928
We take our responsibility to protect every Malaysian user's privacy seriously. Register today and enjoy a platform that puts your security and trust first.
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